The increasing challenges for companies when it comes to innovation and productivity also have an impact on the IT structure.
Besides recording production and product data, managing means of production and reporting on order management, IT systems have to meet further requirements. In this context, incorporating materials management, production and manufacture into one network is a particular challenge.
The amount of data to be processed in a company increases accordingly. Nevertheless, processing must be fast and agile.
The IT system environment may have a decisive impact on accelerating processes and achieving higher productivity. The pursuit of increased quality, flexibility and transparency in the management of business processes can also be realized with the help of suitable IT systems. Analyst Glenn O’Donnell of the NASDAQ-listed company Forrester, however, said about IT: "Locally, we are intelligent, globally, we are stupid!" Accordingly, the individual local performance of a system must always be assessed in relation to the requirements of the global processes in a company.
BLSG AG's consultants are not typical IT consultants but process consultants with IT know-how. Our team of consultants supports you in the planning and selection of ERP/PPS and ME systems as well as of EDI. According to the motto "System follows process", we will help you find the best solution for your specific processes and achieve an optimized coordination of system and process. Moreover, our consultants develop an individual strategy for introducing the system, in several locations if required, and will assist you with the implementation on site. We also have long years of experience in transformation management and in the development of training concepts and the realization of staff training.
"System follows process" is our guiding principle in IT System Design. A system must provide ideal support for the requirements of a specialized/business process. The prerequisite is an efficient desired process as opposed to a deficient current process. To meet this requirement, it is important to assess the current process at the outset. It is our goal to replicate an image of the company's unit with firmly-defined roles and rights, to analyze the state in view of system support and to create an optimized work flow. For this propose, we first find answers to the questions: "Who does what, when, how and with what?" By using event-driven process chains (EPC), we analyze and document the company's applied processes in cooperation with the operative staff.
In the same manner, we subsequently design a concept for the desired work flow, together. In doing so, we attach importance to systematization and parallelization of the company's procedures in order to save time and thus money. Accordingly, it must be ensured that the interfaces between processes are designed in a clearly-defined manner but also such that process chains can still be formed easily. The staff should be given the opportunity to gain insights into up- and downstream processes so that an optimized cross-task overall process can be developed. The joint workshops are methodically supported by our consultants who often formerly worked in these technical processes themselves. Besides defining the desired work flow, we perform requirement analyses in cooperation with the technical divisions and use mock-ups in order to depict the future image of the IT application as accurately as possible. Translation into an IT-suitable language (e.g. UML) is just as much part of our expertise as the overall coordination of the development of product specification documents, the assistance with functional specification documents and the testing/approval of software. Moreover, we use our pragmatic implementation competence propelled by the technical process for smaller software applications based on Microsoft Office (VBA, Visual Basic).
The preparation of a software go-live is also part of our transformative measures. In staff training we rely on practically-oriented training methods which are individually tailored to the respective target group. Be it simulation games, lecture-style training, guided workshops or coaching, our consultants communicate the required training contents in an efficient as well as cost effective and staff resource-effective manner. We particularly emphasize a mixture of system and process contents in order to convey the necessary global context to the users in addition to the local elements of the system.